Frequently Asked Questions
What are your hours?
We are open 7 days a week from 7AM to 10PM. Last wash is at 8:30PM.
Sometimes special hours will affect our store. This may include holidays, early closings for maintenance, and such. We will do our best to keep you informed of any schedule changes. Please check back regularly. We appreciate your patience and business!
Are you attended?
We are fully attended onsite from 7AM to 10PM.
Are you a coin or credit card laundromat?
We are card-operated only. You may purchase a reloadable laundry card in our store for a one time fee of $2.00.
Do you have large machines?
Yes. We have four 80 lb. washers and two 80 lb. dryers.
Wash & Fold
What are your wash and fold hours?
Our wash and folder hours are 8AM to 9PM daily.
Sometimes special hours will affect our wash and fold service hours. This may include holidays, early closings for maintenance, and such. We will do our best to keep you informed of any schedule changes. Please check back regularly. We appreciate your patience and business!
What products do you use when you wash my clothes?
Products We Use
- Arm & Hammer*
- Clorox Bleach
- Clorox 2*
- Tide Detergent (add $0.10 per pound)*
*Free & clear varieties available upon request.
Is there a minimum order?
$25 minimum order.
Do you wash my clothes with other clothes?
No. We always keep our customers laundry separate from one another.
What is the turnaround time for wash & fold?
24 hours for next day. Same day is available but items must be dropped off by noon.
Pickup & Delivery
When do you offer pickup and delivery?
We offer pick up and delivery service on Mondays, Wednesday, and Friday from 8AM to 6PM. On Friday, only delivery is available.
Sometimes special hours will affect our pickup and delivery service hours. This may include holidays, early closings for maintenance, and such. We will do our best to keep you informed of any schedule changes. Please check back regularly. We appreciate your patience and business!
What is the turnaround time for pickup and delivery?
Currently orders have a max speed of 2-day turn-around time if scheduled for pick up on Monday or Wednesday. Items picked up on Friday will not be available for delivery until the following service day of Monday.
Is there a minimum order?
$35 minimum order.
How much does pickup and delivery cost?
Pick up and delivery is free, without surcharge. The cost of providing this service is built into our pick up and delivery pricing.
Do I need to be home when the driver picks up or delivers my clothes?
No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.
How do I schedule an order online?
It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services.
Can I make a special request on how I want my laundry done?
Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items.
Is there a contract or long term commitment?
No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service.
When I schedule an order, how will I be billed?
Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.
What do I put my laundry in?
Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.
Can I put my pickups on hold while I'm on vacation?
Yes. You can suspend your pickup until you return from your vacation.